{"product_id":"dji-care-refresh-2-year-plan-dji-lito-1-na","title":"DJI Care Refresh 2-Year Plan (DJI Lito 1) NA","description":"\u003cp\u003eDJI Care Refresh gives your Lito 1 one year of comprehensive protection against accidental damage, water damage, flyaways, and collisions - with up to two low-cost replacements and free two-way shipping so an incident never has to end your flying session permanently.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eUp to 2 replacements over 12 months:\u003c\/strong\u003e Each replacement is fulfilled at a low fee rather than full repair or replacement cost, keeping a covered incident from becoming an expensive one.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e1 flyaway replacement included:\u003c\/strong\u003e If the aircraft is lost and cannot be recovered, one of the two replacements covers flyaway incidents - protection the standard manufacturer warranty does not include.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCovers water damage and accidental collisions:\u003c\/strong\u003e Tree strikes, hard landings, water contact, and collisions are all covered. The standard DJI warranty covers manufacturing defects only; Care Refresh covers pilot error.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFree two-way shipping on every claim:\u003c\/strong\u003e DJI provides a prepaid label to send in your damaged aircraft and ships the replacement unit directly to your door at no additional cost.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDJI Care Express for faster turnaround:\u003c\/strong\u003e Selecting Express when filing a claim gets a replacement unit shipped out as soon as DJI receives your damaged drone, without waiting for a repair assessment.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eOverview and Who It's For\u003c\/h3\u003e\n\u003cp\u003eDJI Care Refresh (1-Year Plan) is DJI's official protection plan for the Lito 1, sold as a physical card with an activation code. Once activated, it covers your aircraft for one year from the activation date against the incidents most likely to affect a new flyer -- collision damage, water damage, and flyaways - all with low-cost replacements rather than full out-of-pocket repair bills. If you plan to fly for two or more years, the 2-Year Plan offers better per-year value with double the replacements. The 1-Year Plan is the right choice if you want a shorter initial commitment or are purchasing as a gift alongside the aircraft.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNote: This listing is for the North America (NA) version. Activation is region-specific -- confirm your DJI account region before purchase.\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3\u003ePlan Details\u003c\/h3\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003cth\u003eFeature\u003c\/th\u003e\n\u003cth\u003eDJI Care Refresh 1-Year Plan\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage period\u003c\/td\u003e\n\u003ctd\u003e1 year from activation date\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTotal replacements\u003c\/td\u003e\n\u003ctd\u003eUp to 2\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFlyaway replacements\u003c\/td\u003e\n\u003ctd\u003eUp to 1 (of the 2 total)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAccidental damage coverage\u003c\/td\u003e\n\u003ctd\u003eYes - collisions, hard landings, water damage\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWater damage coverage\u003c\/td\u003e\n\u003ctd\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eReplacement fee\u003c\/td\u003e\n\u003ctd\u003eLow-cost per incident (confirm current fee at dji.com\/care)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eShipping\u003c\/td\u003e\n\u003ctd\u003eFree two-way on every claim\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDJI Care Express\u003c\/td\u003e\n\u003ctd\u003eAvailable -- replacement ships on receipt of damaged unit\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eActivation method\u003c\/td\u003e\n\u003ctd\u003ePhysical card with activation code via DJI Fly app or DJI website\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompatible aircraft\u003c\/td\u003e\n\u003ctd\u003eDJI Lito 1 (NA region)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003eActivation Conditions\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFirst-time purchase:\u003c\/strong\u003e The Lito 1 must be brand new and unactivated, or activated within the last 48 hours.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRenewal:\u003c\/strong\u003e If you already have a DJI Care Refresh plan on this aircraft, you can renew within 15 days after the current plan expires. If neither condition is met, DJI may require a video verification of the aircraft before activation.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhat's Included\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eDJI Care Refresh 1-Year Plan activation card x1 (NA region, DJI Lito 1)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eWhat does DJI Care Refresh cover that the standard warranty does not?\u003c\/strong\u003e\u003cbr\u003eThe standard DJI warranty covers manufacturing defects only. DJI Care Refresh covers accidental damage from collisions, water contact, hard landings, and flyaways -- all the incidents that happen during normal operation and that the manufacturer warranty explicitly excludes.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat is the difference between the 1-year and 2-year plan for the Lito 1?\u003c\/strong\u003e\u003cbr\u003eThe 1-year plan provides up to 2 replacements (including 1 flyaway) for 12 months. The 2-year plan provides up to 4 replacements (including 2 flyaways) for 24 months. If you plan to fly the Lito 1 beyond the first year, the 2-year plan is the better value - both are available at Candrone.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCan I renew after the 1-year plan expires?\u003c\/strong\u003e\u003cbr\u003eYes. You can extend coverage with a new 1-year plan within 15 days after the current plan expires. If you miss that window, DJI may require a video verification of the aircraft before activating a renewal.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat is DJI Care Express?\u003c\/strong\u003e\u003cbr\u003eDJI Care Express is a faster service option available when filing a claim. Instead of waiting for a repair assessment, DJI ships your replacement unit as soon as they receive your damaged drone, significantly reducing turnaround time.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eIs this the same plan as DJI Care Refresh for the Lito X1?\u003c\/strong\u003e\u003cbr\u003eNo. The NA plan for the Lito 1 and the NA plan for the Lito X1 are separate products - each is tied to a specific aircraft model. Ensure you are purchasing the correct plan for your drone before activating.\u003c\/p\u003e\n\u003ch3\u003eWarranty and Returns\u003c\/h3\u003e\n\u003cp\u003eDJI Care Refresh activation cards are non-returnable once the activation code has been used. Unused, unactivated cards may be returned under Candrone's standard return policy within the eligible window. Contact our team before purchase if you have any questions about compatibility.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/candrone.com\/pages\/return-policy\"\u003eView Candrone's Warranty and Returns Policy\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003eFor support, contact our team at \u003cstrong\u003e1-888-461-5742\u003c\/strong\u003e or visit our \u003ca href=\"https:\/\/candrone.com\/pages\/contact\"\u003eContact page\u003c\/a\u003e.\u003c\/p\u003e","brand":"Candrone","offers":[{"title":"Default Title","offer_id":52738395603255,"sku":"6937224145610","price":72.0,"currency_code":"CAD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0373\/0333\/files\/DJI_Care_Refresh.jpg?v=1785377029","url":"https:\/\/candrone.com\/products\/dji-care-refresh-2-year-plan-dji-lito-1-na","provider":"Candrone","version":"1.0","type":"link"}