{"product_id":"dji-care-refresh-avata-2","title":"DJI Care Refresh (DJI AVATA 2) NA","description":"\u003cp\u003eDJI Care Refresh for DJI Avata 2 provides accidental damage protection and replacement service, enabling operators to fly with coverage for incidents including water damage, collisions and flyaways.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCover accidental damage:\u003c\/strong\u003e Protection includes incidents such as water damage, collisions and flyaways.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAccess replacement service:\u003c\/strong\u003e Receive up to two replacement units within one year at an additional cost if the original unit is damaged during normal use.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMinimize downtime:\u003c\/strong\u003e An average 3-day replacement time helps get your DJI Avata 2 back in operation quickly.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSave on replacement shipping:\u003c\/strong\u003e Free two-way shipping covers shipping costs in both directions for replacements.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003ePlease Note:\u003c\/strong\u003e After purchase, your item will be emailed to you within 24 hours, subject to availability. If you need it quickly, give us a call at 1-888-461-5742 and we'll confirm inventory for you!\u003c\/p\u003e\n\u003ch3\u003eOverview and Who It's For\u003c\/h3\u003e\n\u003cp\u003eDJI Care Refresh for DJI Avata 2 is available as a 1-Year or 2-year Plan and provides service coverage for accidental damage, including water damage, collisions and flyaways. The digital product is manually processed during business hours, and purchases made over the weekend will be processed the following business day.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eNew DJI Avata 2 Owners:\u003c\/strong\u003e Available for brand new and unactivated products or products activated within the last 48 hours.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExisting DJI Care Refresh Customers:\u003c\/strong\u003e An existing plan can be renewed within 15 days after it expires by purchasing another 1-Year Plan.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eVideo Verification Customers:\u003c\/strong\u003e Products outside the stated eligibility conditions may qualify through DJI's video verification service, after which DJI Care Refresh may be purchased within 72 hours.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eKey Specs\u003c\/h3\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eCompatibility\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eDJI Avata 2\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003ePlan options\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e1-Year or 2-year Plan\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003e1-Year Plan replacements\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eUp to two replacement units within one year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eCoverage\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eWater damage, collisions, and flyaways\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eAverage replacement time\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e3 days\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eReplacement shipping\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eFree two-way shipping\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003eWhat's Included\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eDJI Care Refresh service plan for DJI Avata 2\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eWhat types of damage does DJI Care Refresh cover?\u003c\/strong\u003e\u003cbr\u003eThe supplied product information states that coverage includes accidental damage such as water damage, collisions and flyaways.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhen is a new DJI Avata 2 eligible for DJI Care Refresh?\u003c\/strong\u003e\u003cbr\u003eThe supplied eligibility conditions state that the product must be brand new and unactivated or activated within the last 48 hours.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCan an existing DJI Care Refresh plan be renewed?\u003c\/strong\u003e\u003cbr\u003eYes. The supplied product information states that an existing plan can be renewed within 15 days after it expires by purchasing another 1-Year Plan.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat if the DJI Avata 2 is outside the initial eligibility window?\u003c\/strong\u003e\u003cbr\u003eDJI offers a video verification service. Once verified, the supplied product information states that DJI Care Refresh may be purchased within 72 hours.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhen will the digital product be processed?\u003c\/strong\u003e\u003cbr\u003eThe digital product is manually processed during business hours. Purchases made over the weekend will be processed the following business day.\u003c\/p\u003e\n\u003ch3\u003eWarranty and Returns\u003c\/h3\u003e\n\u003cp\u003eThis product is covered under the manufacturer's limited warranty. Candrone's standard return and exchange policy applies.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/candrone.com\/pages\/return-policy\"\u003eView Candrone's Warranty and Returns Policy\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003eFor warranty claims or support, contact our team at \u003cstrong\u003e1-888-461-5742\u003c\/strong\u003e or visit our \u003ca href=\"https:\/\/candrone.com\/pages\/contact\"\u003eContact page\u003c\/a\u003e.\u003c\/p\u003e","brand":"DJI","offers":[{"title":"DJI Care Refresh 1-Year Plan (DJI Avata 2)","offer_id":48899481698615,"sku":"","price":99.0,"currency_code":"CAD","in_stock":true},{"title":"DJI Care Refresh 2-Year Plan (DJI Avata 2)","offer_id":48899481731383,"sku":"","price":169.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0373\/0333\/files\/DJICareRefresh1-YearPlan_DJIAvata2_canadacandrone.jpg?v=1715103748","url":"https:\/\/candrone.com\/products\/dji-care-refresh-avata-2","provider":"Candrone","version":"1.0","type":"link"}