Do you have a broken drone? Worry no more; the Candrone Repair Center DJI certified and trained technicians will get you back up and flying quickly.
We stock and have access to DJI's full line of parts to handle any repair including but not limited to the Phantom Series, Inspire Series, Mavic and Spreading Wings Series.
After assessment we will email you a detailed quote and await your approval for repair.
Assessment is free, if repair quote is approved. Otherwise a $40.00 charge will be issued for repair assessment service.
*** Please follow the steps below for submission procedure ***
Step 1: Purchase (Drone Repair Services(Assessment) product) and list the issues with your drone in the notes section upon checkout. Example photo below.
Step 2: Prepare your Drone for shipping with the following address,
#319-2999 Underhill Ave.
Burnaby, BC V5A 3C2
1 888 461 5742
Please include your drone, remote, battery and propellers.
Step 3: Write your RMA# on the outside of the box (your order# is your RMA#)
***If you send your drone in a hard case or oversized case you may be subject to additional shipping costs. Please note a $20.00 flat rate for shipping all repairs will be applied upon invoicing ***
By sending in your drone for assessment and repair services you are agreeing to the terms of service below.
Terms of Service
The Repair Service is non-refundable if the customer chooses not to replace the parts needed after the repair has started. Any modified remotes will not be used for our test flights. Customer has 14 Day window to pay after that, $3 per day storage fee applies; Candrone offers a 30 Day guarantee on the components repaired, without crashes. Once a repaired product is shipped back and received by the customer, all claims must be made within 30 days of receiving the item. Original DJI warranty may be void after repair work. Candrone cannot be held responsible for any future issues or parts that may fail.
By purchasing this repair service, you agree to these terms.