Air 3S Intelligent Flight Battery

Bought several high-end drones from CanDrone over the years and the service is great. Douglas is more than just a salesman, he actually knows the technical aspect to the drones and provides useful insight to ensure you get the proper drone to fly for your needs. Would recommend highly!

The staff at Candrone are fantastic, knowledgeable and easy to work with. They helped me navigate purchasing a full research set-up for environmental change science, providing thoughtful and helpful suggestions at every step along the way. Delivery and set-up of the equipment was easy and facilitated by their excellent customer service team. I cannot recommend Candrone highly enough.

Friendly staff lots of authorized DJI accessories and parts is a bonus, bought the Microraptor Pro Backpack and 2 batteries for my Mavic Pro, only gripe I had was one of the batteries I purchased was faulty, I went the next day to exchange but missed my early morning ferry ride to Nanaimo to get scenery shots of Tofino beaches, hence 4/5 stars.

We've had an incredible experience dealing with CanDrone. Justin has provided exceptional customer service when purchasing our DJI Inspire 2. Highly recommend these guys!

Exceptional Service and Support from Candrone I recently had the pleasure of interacting with Candrone Customer Service, specifically with Nicholas Stancato, while purchasing a DJI Mavic 3E for the Nlaka'pamux Nation Tribal Council (NNTC) Research Unit. The drone arrived in impeccable condition, but it was the customer service that truly stood out. Nicholas was not only friendly and helpful in our email communications but also went above and beyond by arranging a one-on-one training session. This session was incredibly beneficial, covering aspects of the drone that I might have missed and addressing all my questions comprehensively. Furthermore, I had overlooked adding the "DJI Care Refresh" warranty during my purchase. Nicholas promptly guided me through the necessary steps via email to secure this additional protection. The responsiveness of Candrone’s customer service was impressive, often feeling immediate in their replies. Based on my experience, I highly recommend Candrone to anyone in need of their services. Their commitment to customer satisfaction, coupled with their professional expertise, makes them an outstanding choice for drone enthusiasts and professionals alike.

We were very happy with the service that we received from Candrone. They took the time to walk us through the registration and the start up of the drone. They also provided us with an overview of the functions on the controller, and how to use them. I would highly recommend Candrone to anyone that is looking to purchase a drone.

Everything about their courses right to final flight review was a top notch experience. The courses are very well laid out and informative, very user friendly. My advanced flight review exam was performed by Van, who was extremely professional and a pleasure to talk to about drones. I was at ease and comfortable within a minute of meeting him before my review. I would 100% recommend Candrone for anyone beginner to expert. Thanks for everything guys!

I have Purches 2 enterprise drones from Candrone and taken multiple advanced training with this company. The knowledge base of everyone is insanely high. The staff are always open to answer any question and help solve any issues you may be having with equipment, processing, training...these people are awesome!

Extremely pleased with clear explanations and knowledge on all aspects of my purchase. Excellent follow up service and a refreshing experience compared to the often unsatisfactory big box purchases. Candrone deserves and earns your business and you will not be disappointed.

I just ordered a Mavic 3 drone through Cody at Candrone. My experience with both Cody and the company was excellent. Cody was very knowledgeable and answered all of my questions. The ordering process was seamless and I received the unit quickly. What I appreciated most was being able to deal with an experienced person. I had specific uses for this drone and needed questions answered. There are numerous companies that sell this unit and all are priced the same. The Candrone difference is having knowledgeable people to help with the purchase.

Cody and Van have been a great help to my colleagues and I getting our drone licenses. I had multiple calls and emails with them both and they are incredibly helpful. The courses CanDrone put together are great quality and got us to where we need to be. This is a one stop shop for all your drone needs while in Canada!! I highly recommend their professional services.

We are an academic research laboratory conducting drone-based remote sensing research. We've relied on Candrone over the past few years for training of new students, repairs, rentals, and tech support, and have purchased some pieces of high tech equipment through them. They have always been very fast and responsive and have consistently delivered great services and products. We feel very lucky to have them nearby!

Excellent service from beginning to end. Nicholas has been extremely helpful in guiding me through several technical aspects of the drone. I would definitely recommend purchasing your drone here.

Great service. I am part of a volunteer fire department and we are starting up a drone program. Being part of an organization like this, nothing moves fast. It took over a year to raise funds for the M2EA and throughout this process everyone at Candrone was great (and patient) as updated quotes were needed every few months. They were knowledgeable and quick to respond to any questions I had. I would definitely consider them in the future as our drone program grows.

Using the drone flight review service with Van Dinh was an absolute pleasure. The customer service was efficient and friendly, promptly addressing any queries, and accommodating my timing. Overall, a fantastic experience!

I recommend Candrone out here on the west coast for many reasons. I have purchased 2 drones (Mavic2P) through Candrone over the past year and a half, and had one fail with a manufacture defect and warranty repair. The sales and service staff really worked with me to their capacity to resolve and supported me through the process of warranty with DJI during the COVID19 crisis. I purchased a Crystal Sky monitor and have received outstanding sales support as well. A fellow staff member has also purchased through Candrone and is very satisfied with his Mavic2 Zoom. Recently I expanded my horizons and completed my Advanced Review. During that process I reached out again to Candrone to see about some specialized flight/software training and flight review. They were able to accommodate me, including adjusting to meet my travel schedule from the interior, and set me up with a great instructor and flight review. Great team to work with in this fledgling industry. David Rhodes

I was filming a wedding in BC and Cody came to the rescue helping me find a DJI Air2S charger right away when no other retailer could. When I went to pick it up, the team at Candrone was very friendly and had a team of drone experts who didn’t hesitate to answer my questions about flying drones safely and legally. If I lived out there, they would be the first place I go for anything drone related without a doubt. Thanks Cody and the everyone at Candrone for going above and beyond with customer service!