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"I’ve been working with Candrone for about 6 or 7 years now, and in that time, I’ve purchased all my equipment and software from them. As upgrades happen, sometimes connections don’t work, and that’s when I reach out to their tech team through their showroom website.
Recently, I had an issue and got a prompt response from one of their tech members. We connected as scheduled, and Sam was able to resolve the problem—this time, there was more than I could to fix myself!
A big shout-out to Sam Shahin for his support, and also to N Stanca, who was there when I first started and helped me with my purchase. Their dedication has been a huge help over the years, and I appreciate their assistance every time I’ve needed it."
The staff at Candrone are fantastic, knowledgeable and easy to work with. They helped me navigate purchasing a full research set-up for environmental change science, providing thoughtful and helpful suggestions at every step along the way. Delivery and set-up of the equipment was easy and facilitated by their excellent customer service team. I cannot recommend Candrone highly enough.
Candrone has been a pleasure to deal with! Their support has been solid with follow up after the sale is made. Being grounded is something none of us like, Candrone did all that they could to limit that!
Nicholas was very helpful in trouble shooting my problem battery. He helped facilitate getting a new one from Candrone which was super helpful!