DJI Care Refresh 2-Year Plan (DJI Lito 1) NA

DJI Care Refresh gives your Lito 1 one year of comprehensive protection against accidental damage, water damage, flyaways, and collisions - with up to two low-cost replacements and free two-way shipping so an incident never has to end your flying session permanently.

• Up to 2 replacements over 12 months: Each replacement is fulfilled at a low fee rather than full repair or replacement cost, keeping a covered incident from becoming an expensive one.
• 1 flyaway replacement included: If the aircraft is lost and cannot be recovered, one of the two replacements covers flyaway incidents - protection the standard manufacturer warranty does not include.
• Covers water damage and accidental collisions: Tree strikes, hard landings, water contact, and collisions are all covered. The standard DJI warranty covers manufacturing defects only; Care Refresh covers pilot error.
• Free two-way shipping on every claim: DJI provides a prepaid label to send in your damaged aircraft and ships the replacement unit directly to your door at no additional cost.
• DJI Care Express for faster turnaround: Selecting Express when filing a claim gets a replacement unit shipped out as soon as DJI receives your damaged drone, without waiting for a repair assessment.

Overview and Who It's For

DJI Care Refresh (1-Year Plan) is DJI's official protection plan for the Lito 1, sold as a physical card with an activation code. Once activated, it covers your aircraft for one year from the activation date against the incidents most likely to affect a new flyer -- collision damage, water damage, and flyaways - all with low-cost replacements rather than full out-of-pocket repair bills. If you plan to fly for two or more years, the 2-Year Plan offers better per-year value with double the replacements. The 1-Year Plan is the right choice if you want a shorter initial commitment or are purchasing as a gift alongside the aircraft.

Note: This listing is for the North America (NA) version. Activation is region-specific -- confirm your DJI account region before purchase.

Plan Details

Activation Conditions

• First-time purchase: The Lito 1 must be brand new and unactivated, or activated within the last 48 hours.
• Renewal: If you already have a DJI Care Refresh plan on this aircraft, you can renew within 15 days after the current plan expires. If neither condition is met, DJI may require a video verification of the aircraft before activation.

What's Included

• DJI Care Refresh 1-Year Plan activation card x1 (NA region, DJI Lito 1)

FAQs

What does DJI Care Refresh cover that the standard warranty does not?
The standard DJI warranty covers manufacturing defects only. DJI Care Refresh covers accidental damage from collisions, water contact, hard landings, and flyaways -- all the incidents that happen during normal operation and that the manufacturer warranty explicitly excludes.

What is the difference between the 1-year and 2-year plan for the Lito 1?
The 1-year plan provides up to 2 replacements (including 1 flyaway) for 12 months. The 2-year plan provides up to 4 replacements (including 2 flyaways) for 24 months. If you plan to fly the Lito 1 beyond the first year, the 2-year plan is the better value - both are available at Candrone.

Can I renew after the 1-year plan expires?
Yes. You can extend coverage with a new 1-year plan within 15 days after the current plan expires. If you miss that window, DJI may require a video verification of the aircraft before activating a renewal.

What is DJI Care Express?
DJI Care Express is a faster service option available when filing a claim. Instead of waiting for a repair assessment, DJI ships your replacement unit as soon as they receive your damaged drone, significantly reducing turnaround time.

Is this the same plan as DJI Care Refresh for the Lito X1?
No. The NA plan for the Lito 1 and the NA plan for the Lito X1 are separate products - each is tied to a specific aircraft model. Ensure you are purchasing the correct plan for your drone before activating.

Warranty and Returns

DJI Care Refresh activation cards are non-returnable once the activation code has been used. Unused, unactivated cards may be returned under Candrone's standard return policy within the eligible window. Contact our team before purchase if you have any questions about compatibility.

View Candrone's Warranty and Returns Policy

For support, contact our team at 1-888-461-5742 or visit our Contact page.