DJI Care Refresh 2-Year Plan (DJI Lito 1) NA

DJI Care Refresh brings one year of accidental damage protection to DJI Lito 1 owners, enabling pilots to keep flying with up to two low-cost replacements for covered incidents.

• Get up to two replacements: Replace a covered Lito 1 at a low per-incident fee rather than paying the full repair or replacement cost.
• Protect against flyaways: Use one of the two total replacements for a covered flyaway incident if the aircraft is lost and cannot be recovered.
• Cover accidental and water damage: Protect against collisions, hard landings, water contact, and other covered accidental damage beyond manufacturing defects.
• Reduce claim downtime: Receive free two-way shipping on claims and use DJI Care Express for faster replacement turnaround.

Overview and Who It's For

DJI Care Refresh (1-Year Plan) is DJI's official protection plan for the Lito 1, sold as a physical card with an activation code. Once activated, it provides one year of coverage for eligible accidental damage, water damage, collisions, and flyaways, with up to two low-cost replacements during the coverage period.

• Lito 1 pilots: Add protection against eligible accidental damage, water damage, collisions, and flyaways during the first year of ownership.
• New Lito 1 owners: Choose a one-year protection period with up to two replacements and one flyaway replacement.

Key Specs

What's Included

• DJI Care Refresh 1-Year Plan activation card x1 (NA region, DJI Lito 1)

FAQs

What does DJI Care Refresh cover that the standard warranty does not?
The standard DJI warranty covers manufacturing defects only. DJI Care Refresh covers eligible accidental damage from collisions, water contact, hard landings, and flyaways.

What is the difference between the 1-year and 2-year plan for the Lito 1?
The 1-year plan provides up to 2 replacements, including 1 flyaway replacement, for 12 months. The 2-year plan provides up to 4 replacements, including 2 flyaway replacements, for 24 months.

Can I renew after the 1-year plan expires?
Yes. You can renew within 15 days after the current plan expires. If that condition is not met, DJI may require video verification of the aircraft before activation.

What is DJI Care Express?
DJI Care Express is a faster service option that ships a replacement unit after DJI receives the damaged aircraft without waiting for a repair assessment.

Is this the same plan as DJI Care Refresh for the Lito X1?
No. The North America plans for the DJI Lito 1 and DJI Lito X1 are separate products tied to their respective aircraft models.

Warranty and Returns

This product is covered under the manufacturer's limited warranty. Candrone's standard return and exchange policy applies.

View Candrone's Warranty and Returns Policy

For warranty claims or support, contact our team at 1-888-461-5742 or visit our Contact page.