DJI Care Refresh 2-Year Plan (DJI Lito X1) NA

DJI Care Refresh gives your Lito X1 two years of comprehensive protection against accidental damage, water damage, flyaways, and collisions - with up to four low-cost replacements and free two-way shipping so an incident never has to stop you flying for long.

• Up to 4 replacements over 2 years: Each replacement is fulfilled at a low fee rather than full repair or replacement cost, keeping a covered incident from becoming an expensive one.
• 2 flyaway replacements included: If the aircraft is lost and cannot be recovered, two of the four replacements are allocated to flyaway coverage -- protection that standard manufacturer warranty does not cover.
• Covers water damage and accidental collisions: Tree strikes, hard landings, water contact, and collisions are all covered. The standard DJI warranty covers manufacturing defects only; Care Refresh covers pilot error.
• Free two-way shipping on every claim: DJI provides a prepaid label to send in your damaged aircraft and ships the replacement unit directly to your door at no additional cost.
• DJI Care Express for faster turnaround: Selecting the Express option when filing a claim gets a replacement unit shipped out as soon as DJI receives your damaged drone, without waiting for a repair assessment.

Overview and Who It's For

DJI Care Refresh (2-Year Plan) is DJI's official protection plan for the Lito X1, sold as a physical card with an activation code. Once activated, it covers your aircraft for two years from the activation date against the incidents most likely to affect a new flyer -- collision damage, water damage, and flyaways - all with low-cost replacements rather than full out-of-pocket repair bills. The 2-year plan offers the best per-year value and is suited to anyone who plans to fly regularly and wants comprehensive peace of mind for the full ownership period. A 1-year plan is also available if you prefer shorter coverage.

Note: This listing is for the North America (NA) version of DJI Care Refresh. Activation is region-specific - confirm your DJI account region before purchase.

Plan Details

Activation Conditions

• First-time purchase: The Lito X1 must be brand new and unactivated, or activated within the last 48 hours.
• Renewal: If you already have a DJI Care Refresh plan on this aircraft, you can renew within 15 days after the current plan expires. If neither condition is met, DJI may require a video verification of the aircraft before activation.

What's Included

• DJI Care Refresh 2-Year Plan activation card x1 (NA region)

FAQs

What does DJI Care Refresh cover that the standard warranty does not?
The standard DJI warranty covers manufacturing defects only. DJI Care Refresh covers accidental damage from collisions, water contact, hard landings, and flyaways - all the incidents that happen during normal operation and that the manufacturer warranty explicitly excludes.

What is the difference between the 1-year and 2-year plan?
The 1-year plan provides up to 2 replacements (including 1 flyaway) for 12 months. The 2-year plan provides up to 4 replacements (including 2 flyaways) for 24 months. The 2-year plan offers a lower cost per year of coverage and is the better value if you plan to fly the Lito X1 throughout the full ownership period.

What is the replacement fee per claim?
DJI sets a low per-incident replacement fee that is a fraction of the cost of a new aircraft. Current fees are confirmed at the time of claim filing on the DJI website or DJI Fly app. Contact Candrone or visit dji.com/care for current fee information.

What is DJI Care Express?
DJI Care Express is a faster service option available when filing a claim. Instead of waiting for a repair assessment, DJI ships your replacement unit as soon as they receive your damaged drone, significantly reducing turnaround time.

Can I use DJI Care Refresh purchased in Canada on my Lito X1?
This listing is the North America (NA) version, which is applicable to Canadian purchases. Your DJI account region must match - confirm before activating. If you have any questions about region compatibility, contact Candrone before purchasing.

Warranty and Returns

DJI Care Refresh activation cards are non-returnable once the activation code has been used. Unused, unactivated cards may be returned under Candrone's standard return policy within the eligible window. Contact our team before purchase if you have any questions about compatibility.

View Candrone's Warranty and Returns Policy

For support, contact our team at 1-888-461-5742 or visit our Contact page.