DJI Care Refresh 2-Year Plan (DJI Lito X1) NA

DJI Care Refresh brings two years of accidental damage protection to DJI Lito X1 owners, enabling pilots to keep flying with up to four low-cost replacements for covered incidents.

• Get up to four replacements: Replace a covered Lito X1 at a low per-incident fee rather than paying the full repair or replacement cost.
• Protect against flyaways: Use up to two of the four total replacements for covered flyaway incidents when the aircraft cannot be recovered.
• Cover accidental and water damage: Protect against collisions, hard landings, water contact, and other covered accidental damage beyond manufacturing defects.
• Reduce claim downtime: Receive free two-way shipping on claims and use DJI Care Express for faster replacement turnaround.

Overview and Who It's For

DJI Care Refresh (2-Year Plan) is DJI's official protection plan for the Lito X1, sold as a physical card with an activation code. Once activated, it provides two years of coverage for eligible accidental damage, water damage, collisions, and flyaways, with up to four low-cost replacements during the coverage period.

• Regular Lito X1 pilots: Provides extended protection for pilots who expect to fly frequently throughout a two-year ownership period.
• New Lito X1 owners: Adds coverage for eligible accidental damage, water damage, and flyaways beyond standard manufacturer warranty coverage.

Key Specs

What's Included

• DJI Care Refresh 2-Year Plan activation card x1 (NA region)

FAQs

What does DJI Care Refresh cover that the standard warranty does not?
The standard DJI warranty covers manufacturing defects only. DJI Care Refresh covers eligible accidental damage from collisions, water contact, hard landings, and flyaways.

What is the difference between the 1-year and 2-year plan?
The 1-year plan provides up to 2 replacements, including 1 flyaway replacement, for 12 months. The 2-year plan provides up to 4 replacements, including 2 flyaway replacements, for 24 months.

What is the replacement fee per claim?
DJI sets a low per-incident replacement fee. Confirm the current fee through DJI at the time of claim filing.

What is DJI Care Express?
DJI Care Express is a faster service option that ships a replacement unit after DJI receives the damaged aircraft without waiting for a repair assessment.

What are the activation conditions?
For a first-time purchase, the Lito X1 must be brand new and unactivated or activated within the last 48 hours. An existing DJI Care Refresh plan can be renewed within 15 days after expiration. DJI may require video verification if neither condition is met.

Warranty and Returns

This product is covered under the manufacturer's limited warranty. Candrone's standard return and exchange policy applies.

View Candrone's Warranty and Returns Policy

For warranty claims or support, contact our team at 1-888-461-5742 or visit our Contact page.