DJI Care Refresh (DJI AVATA 2) NA

DJI Care Refresh for DJI Avata 2 provides accidental damage protection and replacement service, enabling operators to fly with coverage for incidents including water damage, collisions and flyaways.

• Cover accidental damage: Protection includes incidents such as water damage, collisions and flyaways.
• Access replacement service: Receive up to two replacement units within one year at an additional cost if the original unit is damaged during normal use.
• Minimize downtime: An average 3-day replacement time helps get your DJI Avata 2 back in operation quickly.
• Save on replacement shipping: Free two-way shipping covers shipping costs in both directions for replacements.

Please Note: After purchase, your item will be emailed to you within 24 hours, subject to availability. If you need it quickly, give us a call at 1-888-461-5742 and we'll confirm inventory for you!

Overview and Who It's For

DJI Care Refresh for DJI Avata 2 is available as a 1-Year or 2-year Plan and provides service coverage for accidental damage, including water damage, collisions and flyaways. The digital product is manually processed during business hours, and purchases made over the weekend will be processed the following business day.

• New DJI Avata 2 Owners: Available for brand new and unactivated products or products activated within the last 48 hours.
• Existing DJI Care Refresh Customers: An existing plan can be renewed within 15 days after it expires by purchasing another 1-Year Plan.
• Video Verification Customers: Products outside the stated eligibility conditions may qualify through DJI's video verification service, after which DJI Care Refresh may be purchased within 72 hours.

Key Specs

What's Included

• DJI Care Refresh service plan for DJI Avata 2

FAQs

What types of damage does DJI Care Refresh cover?
The supplied product information states that coverage includes accidental damage such as water damage, collisions and flyaways.

When is a new DJI Avata 2 eligible for DJI Care Refresh?
The supplied eligibility conditions state that the product must be brand new and unactivated or activated within the last 48 hours.

Can an existing DJI Care Refresh plan be renewed?
Yes. The supplied product information states that an existing plan can be renewed within 15 days after it expires by purchasing another 1-Year Plan.

What if the DJI Avata 2 is outside the initial eligibility window?
DJI offers a video verification service. Once verified, the supplied product information states that DJI Care Refresh may be purchased within 72 hours.

When will the digital product be processed?
The digital product is manually processed during business hours. Purchases made over the weekend will be processed the following business day.

Warranty and Returns

This product is covered under the manufacturer's limited warranty. Candrone's standard return and exchange policy applies.

View Candrone's Warranty and Returns Policy

For warranty claims or support, contact our team at 1-888-461-5742 or visit our Contact page.